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Please note: Orders Placed after March 15, 2020 will not be cancelled as there is a delay in delivery due to lockdown imposed by Government.
In general scenario, Orders can be cancelled, only and only, before they are dispatched.
To place a cancellation request, please click the cancel button in the Order Details of the order for which you wish to place the request.
You can also contact our customer care executives @: 011-40452007, to assist you on the same. Please mention your Order Id and the reason for cancellation.
Once the order is cancelled, any prepaid amount would be refunded by us as per our return policy
There might be a possibility that the order gets cancelled, completely or partially, from our end. This may be due to unavailability or discontinuation of the product or any pricing error, but, we will inform you about the same and provide all the elated information.
Refunds would be done via same method through which the payment was received. In exceptional cases, we would ask you about the account details.
You may also opt for the refund in the form of Reward points, with a validity of 6 months, details for which would be sent to your registered e-mail address.
We will send the mail after initiating the refund from our end, but it may take 7-10 Business days to reflect it in your bank account. Still, if you face any issue, you are always welcome to contact us. We will be glad to assist you.
Refunds would be initiated in the same account as you had made the payment from.
In case, the package reaches back to us, for the reason that the address is in containment zone, we would initiate refund for your order deducting the complete shipping charge; shipping charges will not be refunded.
We take around 7-15 days to complete a refund request.
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